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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Viacheslav Heichenko

November 22, 2025

5  out of  5
rating by Viacheslav Heichenko
"We had insurance in another company, but when we analyzed the situation, it turned out that State Farm provides better conditions at a slightly lower price. This has certainly become decisive. We were satisfied with how quickly and very professionally Shaun prepared the offer for us. Yes, we are satisfied at this stage, but if there are changes, I will definitely inform you 😉"
We responded:
"Thank you for choosing our agency! I hope you will continue to feel the care and dedication we strive for everyday. Shaun works hard to provide the BEST service for our customers. "
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Kevin Greenwald

November 10, 2025

5  out of  5
rating by Kevin Greenwald
"Very helpful and knowledgeable."
We responded:
"Thank you so much, we appreciate it! "
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k faf (kfaf)

November 5, 2025

5  out of  5
rating by k faf (kfaf)
"Working with Angie has been the most positive insurance experience! She worked with us through all of our questions and helped us get the insurance we needed at a price we are very happy with. Any questions or concerns were promptly addressed, and everyone we have talked to and worked with at the Dayton office has been so helpful and friendly. Strongly recommend working with the Dayton State Farm!"
We responded:
"Angie is a dear heart with over 39 years with State Farm. She has a strong drive to take care of customers and make them happy. I will pass this along to her. Thank you for choosing us! "
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S Siguenza

November 4, 2025

5  out of  5
rating by S Siguenza
"Just recently switched and it was so easy. I was helped by Shaun and he was so helpful and was happy to answer all my questions. I received excellent customer service and also great communication via email when I needed some help."
We responded:
"Thank you! We appreciate you!"
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Avren Childers

October 24, 2025

5  out of  5
rating by Avren Childers
"I have the best team ❤️"
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DBB

October 17, 2025

5  out of  5
rating by DBB
"The work that Shaun and Kaylene did was outstanding. We look forward to working with them as we have switched coverage to State Farm. They are outstanding professionals."
We responded:
"Thank you so much for your review! I will pass this along to them. they are remarkable and hardworking young people. Thank you for choosing us! "
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Seth Board

October 16, 2025

5  out of  5
rating by Seth Board
"We have had an excellent experience with Kaylene! Her knowledge, attention to detail, prompt responsiveness, and character has been amazing to work with. I highly recommend reaching out to Kaylene or other staff at Avren’s office for your insurance needs!"
We responded:
"Thank you Seth! Kaylene is a gem and we love her. Thank you for choosing us!"
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R. Kassner

October 9, 2025

5  out of  5
rating by R. Kassner
"Shaun called me asking if I was looking for insurance. I told him yes but you probably are not able to give me a better quote because nobody else has, even my long time agency was not willing to work with me. Shaun offered me a deal that i couldnt refuse. The fact that he wanted to help lower my rates speaks words in my book. thank you Shaun i really appreciated your professionalism and willingness to help a client out. Shaun is out of the Dayton, WA office. R Kassner"
We responded:
"Shaun works very conscientious of our insureds insurance budget and tries hard to meet the coverage needs and price that meets your budget. Thank you for choosing us. I will make sure he hears your kind words! "
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Dennis Westergreen

October 5, 2025

5  out of  5
rating by Dennis Westergreen
"Just had a home owners policy activated through State Farm Insurance Compay in Dayton, Wa. What a great experience, they, the whole Crew, went out of their way to accommodate my needs. Avern, Stacy from State Farm were examples of what customers expect from a insurance company and they need praise when doing well. Thank you both for making me feel like a welcome customer. Dennis Westergreen"
We responded:
"Thank you Dennis! We are so happy to have you here. If you find any awesome rocks as you clear the land, don't forget us! We will add them to our collection here at the office. :) "
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Debbie Marchmonte

June 19, 2025

5  out of  5
rating by Debbie Marchmonte
"We changed our auto and home insurance .Worked with Shaun today he really did some research for us and was very pleasant to work with."
We responded:
"Thank you Debbie! We appreciate you!"
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Katherine Ragan

May 28, 2025

5  out of  5
rating by Katherine Ragan
"I worked with Danika today and highly recommend this office, if you want great service, prices and to be properly insured you want to ask for Danika! She was great!"
We responded:
"Thank you Katherine! I will be sure to pass this along to her. "
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ga Today

March 7, 2025

5  out of  5
rating by ga Today
"Was with this office (through 2 owners) for over 8 years. Uniformly positive experiences. I had more than one unique request, and they handled them all. Friendly in person, friendly on the phone, friendly on paper. Only leaving this office because I left the state. Highly recommend."
We responded:
"Thank you Paul! We are going to miss you! I hope your new adventure is awesome! "
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Jennifer L.

August 27, 2024

5  out of  5
rating by Jennifer L.
"Thank you State Farm! & Kaylee for your understanding and patience with me as I get to know my renters insurance and my pay schedule down..thank you for making me feel like I matter..I 100 percent recommend State Farm for anyone's insurance needs.."
We responded:
"Thank you, Jennifer! We think that she does a great job as well. Thank you for choosing us to take care of you."
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Jennifer Hughes

July 20, 2024

5  out of  5
rating by Jennifer Hughes
"Everyone in the office is always so friendly and helpful. I called the office to get a business policy and Kaylene was so friendly, helpful, and knowledgeable. She answered all of my questions and had it all finished up within a few minutes. The premium was way lower for more coverage than I was quoted from other companies. I have all of my other household policies at this office and they always go above and beyond."
We responded:
"Thank you, Jennifer. You are an amazing person and we very much appreciate you!"
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Stacy Bowen

June 6, 2024

5  out of  5
rating by Stacy Bowen
"Kaylene was so amazing to work with and made the transfer of insurance very easy and quick."
We responded:
"Thank you Stacy! Kaylene is so awesome. We appreciate her and we appreciate you!"
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Ryan Sparks

March 1, 2024

5  out of  5
rating by Ryan Sparks
"Excellent agent and her coworkers are amazing as well. They made sure I have the best coverage for my vehicles at a fair price!"
We responded:
"Thank you Ryan! We really appreciate you! "
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nancy doege

December 21, 2023

5  out of  5
rating by nancy doege
"We recently bundled all of insurable needs with Avren. She was such a pleasure to work with. As well as was Danika. They are both extremely professional in explaining in terms that are easy to comprehend and explained all of our options to help us make the best choices for coverage. I will forever be a loyal customer and highly recommend to anyone to insure with them and get the best coverage for an unbeatable premium. 5 stars Avren and Danika. You are the best customer experience I have had in a very long time."
We responded:
"Nancy we appreciate YOU and are so grateful you chose to come to us. Happy holidays! Love, Your State Farm Crew "
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Darin Peddicord

September 15, 2023

5  out of  5
rating by Darin Peddicord
"I've been with state farm for 25+ years. When I switched to Avren's office life became much easier. The staff are excellent, helpful, funny and very knowable. Give them a shot I would be surprised if your experience is different than mine."
We responded:
"Darin, your kind words are much appreciated! Thank you for choosing us! "
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Freddie Wade

February 17, 2023

5  out of  5
rating by Freddie Wade
"Who said customer service is a gone? I called for insurance and the representative took time to explain everything. There was no pressure to add more things. She explained all the discounts and what I qualify for. This office should put on a class on how to treat customers. They have to best costumer service and follow through."
We responded:
"Thank you Freddie! We appreciate you and thank you for trusting us to protect you and your famliy. "
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Michael Basto

January 17, 2023

5  out of  5
rating by Michael Basto
"I called state farm on Thursday I knew right away they are going to be my next auto insurance. Kaylene who help me was very friendly and explained to me drive and safe app and how easily you can install it."
We responded:
"Thank you so much! Kaylene does a wonderful job and she is a valued member of our team. Thank you so much for your positive feedback."
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Jen L

January 7, 2023

5  out of  5
rating by Jen L
"Danika and Avren did absolutely amazing going over our policies with us to make sure we had everything we needed. They were very thorough and great at what they do! We had a great time chatting with them! If you are looking for an insurance company we would highly suggest giving them a call or going in to see them. Joe and Jenny"
We responded:
"Jenny it was so nice to visit with you and Joe as well. We appreciate you guys in more ways than one! Danika and I will be waiting for that spiced honey you are making. :D Thank you so much for your kind review. "
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Kenzie Dobbs

November 10, 2022

5  out of  5
rating by Kenzie Dobbs
"Kaylene and Michael were a big help."
We responded:
"Thank you so much! We love Kaylene Michael, they are wonderful. We appreciate your review!"
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Clint Reser Reser

October 30, 2022

5  out of  5
rating by Clint Reser Reser
"Avren and her staff are knowledgeable and easy to work with. We are very happy and would highly recommend them."
We responded:
"Thank you so much! We really appreciate you! "
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le colt

October 25, 2022

5  out of  5
rating by le colt
"Kudos to Kaylene at State Farm. She helped navigate a somewhat out of the ordinary policy request like a true pro. She was always available to answer any questions that came up and a pleasure to work with. Thank You Kaylene! Lee Fowble"
We responded:
"Thank you! Kaylene is such an important part of our team. "
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Michael Hearld

October 25, 2022

5  out of  5
rating by Michael Hearld
"Super friendly land fast service especially from Michael. Always provides a great customer experience!"
We responded:
"Thank you! Michael is a wonderful member of our team and we always appreciate hearing such good feedback."